Privacy policy

Welcome to MyNightMate Toy Store. We respect your privacy and are committed to protecting your personal information when you visit our website, browse our products, place an order, or contact us.

This Privacy Policy explains how MyNightMate collects, uses, stores, and protects your information when you use our website and services.

1. Information We Collect

When you use MyNightMate, we may collect the following information:

Personal Information

Depending on how you use our website, we may collect:

Full name, Mobile number, Email address, Billing address, Shipping/delivery address, City, state and PIN code, Order and transaction information, Account login information, where applicable, Customer service communications, Information that you voluntarily provide to us

We only request information that is reasonably necessary to provide our products and services.

Payment Information

Payments may be processed through third-party payment providers. MyNightMate generally does not directly store complete debit-card, credit-card, UPI or banking credentials.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address, Browser type, Device type, Operating system, Pages visited, Date and time of visits, Referring website, General website usage information

This information may be used to improve website performance, security, analytics and user experience.

3. How We Use Your Information

We may use your personal information to:

Process and deliver your orders
Confirm and communicate about orders
Provide customer support
Respond to questions and enquiries
Process payments through payment service providers
Prevent fraud, abuse and unauthorized activity
Improve our website and services
Maintain website security
Send service-related communications
Provide information about products or offers where permitted
Comply with applicable legal and regulatory requirements

We will not use personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

4. Privacy of Adult Product Orders

We understand that purchases from an adult and sexual-wellness store are personal. MyNightMate aims to handle customer information and orders discreetly. We do not intentionally publish your name, order details, address, phone number or other personal information publicly.

Where possible, orders may be shipped using discreet packaging. However, the exact appearance of packaging may depend on the shipping or logistics provider.

5. Sharing of Information

We do not sell your personal information as a business practice. Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms and e-commerce technology providers.

These third parties may process information according to their own privacy policies and terms.

We encourage users to review the privacy policies of relevant third-party providers when applicable.

06. Children's Privacy

MyNightMate is intended for adults only. We do not knowingly collect personal information from children for the purpose of purchasing adult products or services.

If we become aware that personal information has been collected from a person who is not legally permitted to use the service, we may take appropriate steps to delete or restrict such information where required by applicable law.

07. External Links

Our website may contain links to third-party websites or services. MyNightMate is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.