Terms of service

Welcome to MyNightMate sex toys store. These Terms of Service govern your access to and use of the MyNightMate website, products, services, and the online store. By accessing or purchasing from our website, you agree to comply with these Terms.

Please read these Terms carefully before using our website or placing an order.

1. About MyNightMate

MyNightMate is an online store offering adult toys to customers in India.

2. Age Requirement

MyNightMate products are intended for adults only. By using our website or purchasing products, you confirm that you are 18 years of age or older and legally permitted to purchase adult items in your location.

We reserve the right to refuse or cancel an order if we reasonably believe that the customer does not meet the required age or eligibility requirements.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate. However, minor differences may occur between product images and the actual product due to photography, lighting, packaging changes, or manufacturer updates.

Product availability may change without prior notice.

4. Orders and Acceptance

When you place an order on mynightmate, you are making a request to purchase the selected products. An order is not considered fully accepted until it has been processed and confirmed by us.

We reserve the right to accept or reject an order, cancel an order due to stock availability. If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

5. Pricing and Payments

All product prices displayed on the website are subject to change without prior notice. If a significant pricing error is identified after you place an order, we may contact you regarding the correction or cancel the affected order and process an applicable refund.

Customers are responsible for providing accurate billing and delivery information during checkout.

6. Shipping and Delivery

Delivery times may vary depending on the customer's location, courier availability, weather, holidays, operational delays, or other circumstances beyond our control. MyNightMate is not responsible for delays caused by courier companies, incorrect addresses supplied by customers, natural events, or other circumstances outside our reasonable control.

Customers should provide a complete and accurate delivery address and contact information.

7. Discreet Packaging

We understand that privacy is important when purchasing sexuall wellness products. Where applicable, orders may be shipped in discreet packaging without unnecessary product-related information displayed on the outside of the package.

8. Returns, Refunds and Exchanges

Due to the intimate nature of many products sold by MyNightMate, certain products may not be eligible for return or exchange once delivered or opened.

Customers should review our Refund and Return Policy before purchasing.

If you receive a damaged, defective, incorrect, or incomplete product, contact us as soon as possible with the relevant order details and supporting information.

Any approved return or refund will be handled according to our applicable return and refund policy.

9. Product Safety

Customers are responsible for reading and following the manufacturer's instructions supplied with each product. Products should be used only for their intended purpose. MyNightMate is not responsible for damage or injury resulting from misuse, improper use, modification, failure to follow manufacturer instructions, or use of a product contrary to its intended purpose.

10. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify the website for maintenance, upgrades, security reasons, technical issues, or other operational requirements.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MyNightMate shall not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.

13. Contact Us

If you have questions regarding these Terms of Service, your order, or our policies, please contact MyNightMate through the contact information provided on our website.